Year: 2011
Model: MUSTANG 3.7
What is your current mileage (Km) on this vehicle? (from odometer): 20210.0

Inquiry/Concerns: RE, ENGINE TICK.I TOOK MY CAR TO KEYSTONE FORD MAY26,, THEY HAD CAR FOR 2 DAYS.THEY SAY THERE OTHER NEW VEHICLES ON LOT WITH THE SAME NOISE,, SOME LOUDER. THERE ARE SERVICE BULITINS OUT FROM U.S ...TSB21550 AND 497000...SSM?21550..HAS ANYONE HERE HEARD OF A UPPER CAMSHAFT NOISE, ....THIS WAS MY REPLY FROM FORD CANADA....We regret the circumstances which have prompted you to contact us.

Our records indicate that on 6/1/2011 you contacted the CRC via phone and one of our Customer Service Representatives provided you with a response. We feel that every consideration has been given to this matter and was appropriately addressed in our prior responses. Regrettably, we are unable to provide you with an alternate response.
THIS NOISE ON 3.7 IS LIKE LIFTER NOISE ON COLD START,,,,ANDY

 

I had a similar problem with a 2000 Chevy Malibu. It did it when new (dealer handled it just like yours) and was still doing it when I sold it nine years later. Never got any worse.

 

It's not uncommon, they are a noisy engine but we haven't had any issues with them.

 

Same for the Hemi but not yet on mine